1. General
1.1 All prices on the website are subject to change without prior notice. Prices for products on the website may differ from those in our store due to promotions.
1.2 The final price of the product includes shipping and shipping insurance within Thailand (For international shipment, customer is responsible for shipping, shipping insurance, and other expenses which may occur.
1.3 For Rings, prices on the website are for women’s rings up to size 55 and men’s rings up to size 62. If a larger size is desired, please contact us directly for a custom order. An additional fee will apply.
1.4 For Pendants, prices on the website are for the pendant only and do not include a chain.
1.5 For Necklaces, bracelets and bangles, prices on the website are for the size listed. If a different size is desired, please contact us directly.รง
1.6 Diamond, stone, and gold weight stated on the website are only estimations. The actual weight may slightly differ.
1.7 For after-sales service, please bring the product with warranty card to our store, where we offer the following services.
1.7.1 Lifetime free cleaning service
1.7.2 Free plating and polishing service for 2 times within 2 years from the date of purchase)
1.7.3 For ring category products, free resizing service up to 2 sizes for 1 time within 2 years from the date of purchase
1.7.4 After-sales service may cause a slight variation of the gold weight stated on your warranty card
1.8 We try our best to ship your order as soon as possible, but cannot guarantee the exact delivery date, which may be affected by uncontrollable factors. The company’s estimated delivery time is only best estimate. The company reserves the right not to be liable for any delays in shipping.
2. Production and Shipping
2.1 In general, products will take approximately 10-20 days to produce from the date the company receives full payment.
2.2 We offer free shipping with shipping insurance within Thailand (for any damage or loss during shipping).
3. Exchange/Return and Refund Policy
3.1 We reserve the right to refuse exchanges, returns, or refunds under any circumstances.
4. Note
4.1 We reserve the right to change the terms and conditions of service at any time at our sole discretion without prior notice.
